Automotive/Telematics | Companies that provide systems that allow drivers and passengers to use voice commands to access entertainment and services within a vehicle. |
Call Centers | Companies offering speech solutions that help manage call flows and reduce agent time. |
Consumer Electronics | Companies that offer speech solutions for games, toys, MP3 players, and other personal entertainment devices. |
Distribution/Warehouse | Companies that offer speech solutions allowing warehouse workers to send and receive verbal cues to guide them in everyday tasks. |
Education | Companies offering solutions that improve in-class learning and aid students, teachers, parents, and administrators to keep track of performance, attendance and other indicators of success. |
Entertainment/Gaming | Companies providing applications and technology for videogame developers or other creative professionals who manipulate voices, create new personas, or supply authentication/verification technologies to be used in this industry. |
Financial Services/Insurance | Companies that offer solutions to speed access to personalized information, reduce call center costs, and automate service delivery for better customer service and employee productivity. |
Government/Security | Companies that help public-sector organizations, including the military, police, and other state, local and national government departments and agencies, manage data, convert from paper to digital documents, simplify services, streamline and secure communications, and translate, transcribe, and transfer information. |
Healthcare/Pharmaceuticals | Companies that enable healthcare providers to offer easy access to information, reduce human errors, improve overall efficiency, and meet regulations designed to safeguard patient privacy. |
Hospitality | Companies that help hotels, restaurants, and service providers improve customer service with solutions that handle reservations, ticketing, and frequently asked questions about their establishments. |
Manufacturing | Companies that provide solutions to factories and plant operations. |
Non-profit | Companies that offer solutions to charities and service organizations, often at a reduced cost. |
Professional Services | Companies that offer technical and operational expertise in this industry. These companies can be vendor-neutral or tied to a specific vendor. |
Retail | Companies that offer retailers an opportunity to improve customer service and create a unique caller experience for their customers. |
Technology | Companies that provide solutions and services to aid high-tech firms provide information and technical support to their customers. |
Telecommunications | Companies serving cable, wireless, wire line and ISP carriers and service providers. |
Travel/Transportation | Companies that serve airlines, auto rentals, commuter and commercial rail services, bus line, travel agencies, logistics companies, and more. |
Utilities | Companies that provide the oil, gas, water, and electric companies with solutions that automate routine functions like reporting a power outage, scheduling a repair, activating and stopping a service, and paying bills. |
Category Definitions and Credit goes to http://www.speechtechmag.com/Verticalmarkets/Categories.aspx
Blog: http://www.whaddya.com/2012/03/vertical-markets.html
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